CVR Nr. 34461120
When ordering, the order amount is blocked in the customer's account. Sportyfied will only withdraw the money when the last items in the order have been shipped from our warehouse. Sportyfied allows payment with the following payment cards Dankort, Visa/Dankort, Mastercard, Visa Electron. You can also use Amax and JCB.
At sportyfied we do not charge card fees.
Sportyfied accepts payment in several different currencies which depends on the language version of Sportyfied.com. The Danish site is in Danish kroners (KR). The American site is in American Dollar ($). All remaining language versions are in Euro (€).
To ensure the best security of payment at sportyfied.com, all credit card information is encrypted upon payment. Sportyfied does not store your credit card information
All goods ordered from sportyfied.com are sent from:
CVR Nr. 34461120
The delivery time for each product is stated in connection with the product display at sportyfied.com.
The processing time can vary, but usually the order from Sportyfied is shipped within 1 - 8 business days from ordering. If this is an order item, a longer processing time is expected.
If multiple products are ordered in the same order, the longest delivery time for the ordered products must be expected, as the products will, as a starting point, be shipped together.
If a product is to be applied with print and/or embroidery, an additional 1 - 3 days of processing time is expected.
When choosing a parcel shop, space problems can arise at your chosen parcel shop. Therefore, situations may arise where your package is delivered to a parcel shop in the immediate vicinity of the originally selected parcel shop.
Which delivery method you can use, will depend on your selected country.
If you regret your purchase, the item can be returned within 30 days from the date the item is Received. If you have ordered several different items in an order, but they are delivered individually, the deadline runs from the day you receive the last item. To be sure of getting the full amount returned, the item must be returned in substantially the same condition and quantity as it was received.
The deadline means that you have 14 days from receiving your product to let us know that you will regret your purchase. You can send an email to email@example.com or use the standard cancellation form, which you will find at the bottom of the terms and conditions.
You cannot cancel the purchase by refusing to receive the item without notifying us at the same time.
Once you have notified us that you want to cancel your purchase, you have 14 days to send the item back to us. You must pay for the package to be returned, and you are responsible if damage occurs during transport.
The condition of the item when you send it back
If the item has lost value and it is because you have used it in a different way than what was necessary to determine the item's nature, properties, and the way it works, you can only get part of the purchase amount back. The amount you can get back depends on the commercial value of the item, and in some cases, it may mean that you can only get the shipping costs back.
Refund of the purchase amount
If you do not pick up your package and you regret your purchase, DKK 39 will be deducted from the amount refunded.
The buyer is responsible for holding any. shipping costs for items returned. The purchase price will be returned to your account no later than 14 working days from when we have received notification of the cancellation.
We can withhold payment until we have received the item unless you send us documentation of having returned it.
When the product is returned to Sportyfied, please enclose a copy of it, if possible, the order confirmation to ensure the fastest dispatch.
In case of cancellation, the goods must be sent to:
These agreements cannot be undone:
Delivery of goods that are made to your specifications or have a clear personal touch. Including products ordered for printing and / or embroidery cannot be exchanged or returned.
Non-EU customers do not pay VAT (Value added taxes), which is automatically deducted at the checkout. Non-EU customers may be required to pay customs or import duties when parcels reach the destination country. These charges must be paid in full by the recipient of the parcel. Customs and import duties vary widely from country to country, and we are therefore not able to inform you of specific charges for your country. The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note: sportyfied.com cannot declare parcels as gifts or undervalue parcels.
You can exchange your item within 30 days from the date the item is received. Delivery time for the exchange depends on the availability of the new product. If Sportyfied has the new product in stock, the above delivery conditions will apply when exchanging goods. The buyer must pay for any. shipping costs for returning the item. Sportyfied covers shipping costs for the new item.
Individualized products that have been printed and/or embroidered by Sportyfied cannot be exchanged.
When the product is returned to Sportyfied, if possible, please attach a copy of the order confirmation to ensure the fastest delivery.
In exchange, the goods must be sent to:
In connection with product individualization, it is possible to upload and personalize products and goods at sportyfied.com. At Sportyfied, we cannot be controllers in relation to the rights and permissions for the use of, Club logos, Company logos etc.
At Sportyfied, we therefore expect that you have obtained the permissions and rights to use the selected Club logo, Company logo, etc.
Sportyfied cannot be held responsible for the use of the uploaded logos. The responsibility lies with the person(s) who uploaded the logo and placed the order.
You have to include a copy of the order confirmation. This is not an absolute requirement, but the handling time will be faster if you fill out our form on the invoice. Please note, we do not accept packages sent cash on delivery (COD).
If the return is justified we will, of course, reimburse you for your (reasonable) delivery costs.
The item should be sent to:
When you return an item we need you to inform us about the issue in as much detail as possible. Please note, we do not accept packages sent cash on delivery (COD) or similar. Remember to always send the package in protective packaging, and get a receipt for shipment, so we can reimburse your shipping costs.
We need the following information when you shop with us:
We record and disclose the personal information needed to deliver the item to you.
The personal data is registered with Sportyfied ApS and stored for five years, after which the information is deleted.
In addition, we cooperate with several other companies that store and process data. Companies only process information on our behalf and may not use it for their own purposes.
We only work with data processors in the EU or in countries that can provide your information adequate protection.
The data manager at sportyfied.com is Sportyfied ApS
You have the right to be informed what information we process about you.
When purchasing from Sportyfied, you have a 24-month right to make a complaint, which is mandatory according to the Purchase Act. If you choose to complain about an item and the complaint is justified, you can have the item repaired, exchanged, the money returned or a reduction in the price, depending on the specific complaint. It is a requirement that the defect in the product has not arisen because of incorrect use of the product or other damaging behaviour of the product.
A complaint must be made within a reasonable time after the defect in the product has been discovered. If you complain within two months after the error is discovered, the complaint will always be timely. You must stop using the product when the defect has been discovered, otherwise it is not possible to assess whether the complaint is correct.
In case of complaints, please contact Sportyfied at firstname.lastname@example.org or call 70707989, and you will ensure that we can help you in the best possible way.
In connection with a justified complaint (which we can decide based on photos / videos), you will receive a return label from Sportyfied, so you can send the item back without shipping costs.
The item must always be sent back in proper packaging.
When the product is returned to Sportyfied, please enclose a copy of the order confirmation, if possible, to ensure the fastest dispatch.
In the event of a complaint, the goods must be sent to:
If you have any further questions, you can always contact us through our customer service at +45 70707989 or email: email@example.com.
If you, as a consumer, want to complain about your purchase, contact us at firstname.lastname@example.org. If we are unable to find a solution, you can file a complaint with:
Center for Complaints
House of Names
If you are resident in an EU country other than Denmark, you can complain to the EU Commission's online complaint portal here - http://ec.europa.eu/odr
Standard cancellation form
This form should only be completed if the right to withdraw form a/the transaction.
Download it here
I hereby declare that I wish to exercise the right of withdrawal in connection with my purchase agreement on the following goods / services:__________________________________________________________________________
Order date: ________________ Receive date: ___________________
Consumers Name: ___________________________________________________________________
Consumers address: __________________________________________________________________
Consumers signature: ______________________________________
Dato: _________________ (Only if the forms content is communicated on paper)
The terms and conditions were last updated on 13.10.2021